During this session we will help you to create the best communication model for your practice, show you how to train communication skills to your team, tell you how to communicate outside the clinic and how to read and use body language effectively in all areas in your life.
Do you want to know how to develop a structure of leadership? We can help you how to start your team building, tell you the importance of leadership, how you should motivate your team and what you can do if you have the wrong team and even more!
Would you like to know how to increase profits in your practice? Do you know why budgets and forecasts are important in your financial life? If you need help we can tell you how to measure key areas, how to analyse profit and loss sheets and how to set your budget!
Do you fancy a smoothly-run practice where all patients and staff are happy and satisfied? We will teach you how to using the KISS rule. You will learn more about GDC regulations and obligations, business planning, team training and team policies including HR requirements.
Have you ever asked yourself why have a clinical programme at all? Well, on a daily basis there are numerous clinical challenges and you'd better stand up and deal with them than sweep them under the carpet. How to start? In this course we will show you what to focus on during clinical observations, why are associates the lifeblood of the clinic. We'll help you how to handle practice complaints and provide information on GDP support.
During this course we will focus on volume and vision in the appointment book and also in the practice. Bring a purple cow to your practice :) Build up your schedules from scratch, don't be afraid to change your procedures, how to maximise treatment planning. Also learn to improve the communication with your team and train them!
Let's jump into Health and Safety by covering all the bases, you will gain confidence and what is more important a safe working environment! We help you create a Health & Safety Policy for your practice, including risk assessment, accidents, aesthetic gases, display screen equipment, electricity and fire precautions. We will also talk about First Aid and Medical Emergencies in details. So don`t be afraid to sign up, just do it and make your practice safe and enjoyable!
Do you know how to set up goals? Have you done it already for your practice? We will help you to set up accurate goals and an achievement system, and we will show you what makes leadership and goal setting work. Also, you will be shown tools and techniques for effective goal setting and the importance of being positive!
No, marketing is not advertising. If you would like to get back to the market and challenge your competitors, gain more happy patients and make your team satisfied just come to this course. Walk along the new patient journey with us, learn the top 10 rules of marketing and realise it can be easy and not a waste of money, before your competitors do!
Have you ever chosen the wrong candidate? Are you familiar with all the legislation, induction day, trial period, the correct contract layout and performance review meetings? Do you know how to recruit and and how to make the right people want to stay with you? If you don`t then come and join us to this course and learn all the bits and pieces about recruitment!
